Got Junk?  (E-mail, That Is!)

 

There was a time when junk mail consisted only of colorful brochures delivered by the postal service and all spam came in a tin can!  Now, you can open your e-mail inbox and find numerous unsolicited messages with many coming from unknown sources.  Sometimes one message is not enough, as these unwelcome senders continue to bombard you with their information. 

 

The Junk Mail Handling feature in GroupWise can assist you with separating legitimate e-mail from spammed messages that crowd your mailbox and deplete your e-mail account space.

 

Enable the Junk Mail Handling Feature

·        Click on Tools in the menu bar and select Junk Mail Handling from the drop-down menu to open the Junk Mail Handling window.

·        In the Settings tab,

R     Click in the Enable Junk List check box in the Junk Mail section.

R     Click in the Enable Block List check box in the Blocked Mail section.

·        Click on the OK button.

·        A folder labeled Junk Mail will appear in your folder list. 

 

 

The next time you need to open the Junk Mail Handling window, you can access it from the Tools menu or by right clicking on the Junk Mail folder and clicking on Junk Mail Handling in the pop-up menu.

 

 

Junk Mail vs. Blocked Mail   You can categorize unwanted messages as ·        Junk Mail – GroupWise will detect messages from addresses or domains specified as junk mail senders and automatically move them to your Junk Mail folder.  You will not see these messages in your mailbox.   OR   ·        Blocked Mail – GroupWise will block the delivery of messages from designated addresses or domains.  You will not see these messages in your mailbox or your Junk Mail folder.   What is a domain?  A domain is the component of an e-mail address that appears after the “@” sign.  You may classify all messages from a particular domain as junk or blocked mail.  For example, you might regularly receive advertisements from an online vendor or third party advertiser that you do not want in the same mailbox as your work-related messages or do not want to receive at all.

 

Create a Junk Mail Address List

·        Open the Junk Mail Handling window and click on the Junk List tab.

·        Click on the New button to open the New Address or Domain window.

·        Enter the address or domain you want to add to the list in the text field and click on the OK button.  If you want to specify an entire domain, enter “@domain name.extension.”  For example, enter @doubleclick.com.

·        Repeat the above steps for each address or domain that you want to classify as junk mail.

·        Click on the OK button in the Junk Mail Handling window.

 

Create a Block Mail Address List

·        Open the Junk Mail Handling window and click on the Block List tab.

·        Note that the format of this tab is identical to that of the Junk List tab.  Click on the New button to open the New Address or Domain window, enter an address or domain, and click on the OK button.  When you are finished entering all addresses or domains, click on the OK button in the Junk Mail Handling window.   

 

Modify Junk Mail Handling Window Views and Selections

·        To view only Addresses or only Domains in the Junk List or Block List tab,

R     Delete the check from the other check box.  For example, to view only blocked domains, click on the Block List tab and click to “uncheck” the Addresses check box.

 

·        To Edit an entry in the Junk List or Block List,

R     Click on the appropriate tab and then click on the item you want to modify. 

R     Click on the Edit button to open the Edit Address or Edit Domain window and make changes.

R     Click on the OK button in this window and in the Junk Mail Handling window.

 

·        To Delete an entry from the Junk List or Block List,

R     Click on the appropriate tab and then click on the item you want to remove.

R     Click on the Delete button.

R     Click on the OK button in the Junk Mail Handling window.

 

·        To change an e-mail address or a domain classification,

R     Click on the Junk List or Block List tab and then click on the item you want to reclassify.

o       In the Junk List tab, click on the Move to Block. 

o       In the Block List tab, click on the Move to Junk.

R     Click on the OK button in the Junk Mail Handling window.

 

 

Move a Message from Your Mailbox to Your Junk Mail Folder

While you may know about several addresses or domains that you want to specify as junk or blocked mail, other unwanted senders may find and spam your account. 

 

If you find one of these e-mails in your mailbox,

·        Click and drag the message to the Junk Mail folder.

·        The Junk Sender window will appear.  Note that moving the message to this folder automatically adds the address to your Junk List.

·        Select the appropriate radio button to

R     Junk e-mail from this address.

R     Junk any e-mail from this internet domain.

R     Do not add to the list.

·        Allow the check to remain in the Move item to the Junk Mail folder check box.

·        Click on the OK button in the Junk Sender window. 

 

Empty Your Junk Mail Folder

Messages in the Junk Mail folder will use up your allotted e-mail space.  Just as we have advised you to empty your Trash folder frequently, you should follow similar steps to delete messages from your Junk Mail folder.  Removing these messages will not change any specifications you have made in the Junk Mail Handling window.  In other words, deleting an e-mail from the Junk Mail folder does not automatically place the message sender on the Trust List.

 

You can have GroupWise systematically handle message deletion, or you can do so manually.

 

·        If you want GroupWise to empty the Junk Mail folder automatically,

R     Open the Junk Mail Handling window.

R     In the Settings tab, click in the Automatically delete items check box in the Junk Mail Folder section.

R     Specify the number of Days after delivery that GroupWise should move this folder’s content to Trash.

R     Click on the OK button in the Junk Mail Handling window.

 

·        If you want to manually empty the Junk Mail folder,

R     Right click on Junk Mail in the folder list.

R     Select Junk Mail Handling from the pop-up menu.

R     Click on the Yes button in the confirmation window.